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Product Return Policy:

 

1) The product must not have been opened. Only unopened products in new condition can be returned.

 

2) You must return the unopened product to Heritage Integrated, our fulfillment facility within 30 days of the delivery date.

 

Heritage Integrated

SolutionsByStonehouse.com

2517 SW Holloway Street

El Reno, OK 73036

 

3) A restocking fee of 15% will be charged.

 

4) As long as all conditions are met, a refund will be issued less the 15% restocking fee.

 

5) Returns lost in return shipping will not be refunded. 

 

6) If an exchange is needed, follow the return policy steps and place a new order for your item.

 

Warranty Info

 

Shipping Costs

Customer assumes all costs in shipping to us, and we assume the cost in shipping back to the customer. All replacement products are shipping via UPS Ground unless a rush is requested. The cost of such a shipping upgrade is to be paid by the customer prior to shipment.

 

90-Day Warranty

All products (unless specifically stated otherwise), carry an implied, industry standard 90-day warranty against defects due to manufacturing or failure. Warranty does not include any use of the product that does not fall into the designed use of the product as intended by the manufacturer.